Midwest solves problems for customers. We can prove every result and we guarantee every promise. Every day, we seek new ways to solve old problems, and we work with our customers, so our programs seamlessly blend into their operations.
WE ARE HERE FOR THE CUSTOMERS WE SERVE.
Solving complex problems and never settling for “good enough.
WHO WE ARE AND WHAT WE STAND FOR
Midwest is the ONLY company to offer a scientific, evidence-based alternative to improve performance resulting in superior productivity, consistent compliance and improved quality of life.
Midwest lives, manufactures, and delivers environmentally sound solutions around the world to clients in the quarry, mining, construction, iron & steel, rail and mass transit — plus dozens of other industries whose success depends on overcoming dust, erosion, ice, or unstable soil conditions.
In every part of our business, we aim for the impossible — perfection. We push ourselves to develop cutting-edge processes, products and services; stay on top of the learning curve; and educate our customers for our mutual success. For 45 years, we have worked alongside our customers to get every job done right. We don’t settle when it comes to unsolved challenges in our quest to provide the follow-up, machinery, and knowledge our customers need to move their work forward.
To be the first, the best and the most trusted choice in the markets we serve — everywhere from industrial facilities and underground mines to indigenous villages and rural municipalities.
Create environmentally responsible solutions for roads, rails and runways to improve customer productivity, compliance and community quality of life.
> headquartered in the Hall of Fame city of Canton, OH
> 3 service hubs and 15 satellites
> in-house soils and R&D lab
> project management
> dust suppression
> fines preservation
> road management
> rail lubrication
No. 1 In Semi-Permanent Runways Worldwide.
Advanced, Science-Based, Fully Managed Dust-Control Program.
The Healthiest Choice.
Customized “Dynamic” Road Management Program.
A New “Engineered” Natural-Paving Solution.
No. 1 In Chemically Engineered Solutions For Railways.
Before we start a project, each customer’s program is studied, analyzed and formulated for its specific need. We review, then recommend, the most economical and sustainable program for optimum, ongoing results.
> Foundation for long-term relationship
> Business objectives and critical success factors
> Create value hypothesis relevant to customer
> Diagnostic agreement
> Test value hypothesis validity
— data & information
— site visit
— critical perspectives
> Cost current practice
— lost opportunity
> Value required established
Understand and confirm issues, customer facing and the causes, along with resulting consequences and their financial impact.
> Expectations for solution outcomes
> Determine constraints
> Decision-making criteria
> Risks identified and minimized
> Spend determined as appropriate
> Consensus and confirmation
Explore and decide expected outcomes, the best solution approach to assure success, expected investment/spend and financial return, implementation schedule and selection criteria.
> Formalize agreement
> Deliver and implement solution
— manage change process
— mitigate risks in implementation
> Achieve and measure value expected
> Monitor, adjust
> Communicate outcomes
Midwest is a company of problem solvers. We attack challenges and stick with them tenaciously until they are resolved. Our clients know that if we say we will do something, we will because as a company, good enough and status quo are not in our vocabularies.
Collaboration – with our clients and with one another – is a critical ingredient to our customers’ success, and ours. We don’t merely talk with customers; we listen hard so we may continue improving our deliverables and our service.
If the need is simply product, we provide it – proven and certified – but our calling card is that we are purveyors of total solutions, no matter how complex. In short, clients agree that Midwest is the real deal, insistent on delivering nothing short of the best possible results.
Work with the leader in dust control, soil stabilization, lubrication and anti-icing/deicing products and programs!
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